Terms and Conditions – LEARNINGPORTER

Last Updated: 29 October 2026

1. Introduction

Welcome to LEARNINGPORTER, an Irish online store specialising in school bags and pencil cases. These Terms and Conditions govern your access to and use of our website and the purchase of products offered through our online store.

Throughout these Terms and Conditions, the terms “LEARNINGPORTER,” “we,” “us,” and “our” refer to the business operating this online store. The terms “you,” “your,” and “customer” refer to any person accessing our website or purchasing our products.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms and Conditions to the extent permitted by applicable law. Please read them carefully before using our website or completing a purchase.

If you do not agree with these Terms and Conditions, please discontinue using the website.

These Terms and Conditions are intended to comply with applicable Irish and European Union consumer protection legislation. Nothing in these Terms and Conditions excludes or limits any mandatory rights you may have under applicable law.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are purchasing products on behalf of another person or organisation, you confirm that you are authorised to act on their behalf.

Our products are intended for personal and everyday use, including use by students. Orders must be placed by individuals who have the legal capacity to enter into a purchase contract or by an authorised parent, guardian, or representative where appropriate.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others, interfere with the website's operation, or compromise its security.

You must not:

• Use our website for fraudulent, unlawful, or misleading activities.

• Attempt to gain unauthorised access to our systems or other users' information.

• Introduce malicious software, viruses, or harmful code.

• Interfere with the website's availability or normal operation.

• Submit false, misleading, or unauthorised payment or delivery information.

• Use our website in a way that violates applicable laws or regulations.

We reserve the right to take reasonable and lawful measures to protect our website, customers, and business from misuse.

3. Product Information and Descriptions

LEARNINGPORTER offers school bags and pencil cases designed to support everyday school and stationery needs.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, dimensions, and other product information displayed on our website are accurate and current.

However, minor variations may occur due to screen settings, lighting, manufacturing differences, or updates to product presentation.

Product images are provided for illustrative purposes unless expressly stated otherwise. You should review the product description and available specifications before placing an order.

Any such variations do not permit us to supply goods that fail to conform to the applicable product description, contractual requirements, or statutory consumer rights.

If a product is materially different from its description or does not conform to the contract, you may be entitled to an appropriate remedy under applicable consumer law.

4. Product Availability

All products are offered subject to availability.

We aim to keep product availability information accurate, but there may be circumstances in which an item becomes unavailable after you place an order.

If we cannot fulfil an accepted order because a product is unavailable, we will notify you and explain the available options. Where a refund is due, it will be processed in accordance with applicable law.

We reserve the right to discontinue products, update product ranges, or adjust product listings at any time. Such changes will not affect contractual or statutory rights relating to orders already accepted.

5. Prices and Payment

All prices will be displayed on the relevant product or checkout page. The currency, applicable taxes, and delivery charges will be shown where required before you complete your order.

Unless otherwise stated, the final amount payable will be presented during checkout before you confirm your purchase.

We make reasonable efforts to ensure that prices are accurate. If a genuine pricing error is identified, we will take appropriate steps to address it in accordance with applicable law. We will not automatically require you to pay an increased price for an order already accepted.

Payment must be made using one of the payment methods available at checkout.

Payments may be processed by third-party payment service providers. Your payment may be subject to their terms, verification procedures, and security requirements.

We do not guarantee that every payment method will be available at all times. A transaction may be declined by the payment provider or issuing financial institution.

Where payment cannot be completed, we may be unable to process or dispatch the order until the issue is resolved.

6. Orders and Contract Formation

When you place an order through our website, you submit an offer to purchase the selected products under these Terms and Conditions.

After receiving your order, we may send an acknowledgement email confirming that the order has been received. An order acknowledgement does not necessarily mean that the order has been accepted.

A purchase contract will be formed in accordance with the order acceptance process communicated on our website and in our order confirmation.

Please review your order details carefully before submitting your purchase, including product selection, quantities, delivery address, and contact information.

If you notice an error after placing an order, contact our customer service team as soon as possible. We will make reasonable efforts to assist, but changes may not be possible once the order has been processed or dispatched.

We reserve the right to refuse or cancel an order where there is a lawful and reasonable basis, such as suspected fraud, payment authorisation failure, a genuine listing error, or an inability to supply the product. Where payment has already been taken for an order that cannot be fulfilled, any refund due will be issued in accordance with applicable law.

7. Shipping and Delivery

LEARNINGPORTER aims to process and dispatch orders within the timeframes communicated on our website or during checkout.

Available delivery methods, estimated delivery times, shipping charges, and geographic restrictions will be presented where applicable before you complete your purchase.

Delivery times are estimates unless an alternative arrangement has been expressly agreed or the law provides otherwise. Delays may occur due to courier operations, adverse weather, public holidays, customs procedures, or other circumstances beyond our reasonable control.

We will take reasonable steps to communicate significant delivery issues and assist customers in resolving them.

You are responsible for providing a complete and accurate delivery address. If incorrect information causes a delivery problem, please contact us promptly.

Our responsibility for the goods during delivery will be determined by applicable consumer law. Where the law requires us to remain responsible for the goods until you or your designated recipient obtains physical possession, this requirement will apply.

If a delivery is delayed beyond an applicable legal deadline, you may have rights to request delivery within an additional appropriate period or to terminate the contract and receive a refund, subject to the circumstances and applicable law.

8. Cancellations, Returns, and Refunds

We want customers to have a clear and fair process for cancelling orders and returning products.

8.1 Statutory Right to Cancel

For eligible online purchases, consumers in Ireland and other applicable EU jurisdictions generally have a statutory right to cancel within 14 days of receiving the goods, without giving a reason, subject to applicable legal exceptions.

Where an order contains multiple goods delivered separately, the cancellation period generally begins when the final item is received.

To exercise this right, you must inform us of your decision to cancel within the applicable period. You will generally then have a further 14 days to return the goods.

8.2 Condition of Returned Products

For a change-of-mind return, you may handle and inspect the goods to the extent reasonably necessary to establish their nature, characteristics, and functioning, as you would in a physical shop.

You may be liable for diminished value resulting from handling beyond what is necessary for that assessment, in accordance with applicable law.

Any voluntary return conditions we offer will not restrict your statutory cancellation rights.

8.3 Refunds

For a valid statutory cancellation, we will refund payments received from you, including the cost of the least expensive standard delivery option where required by law.

We may withhold a refund until we receive the returned goods or evidence that you have sent them back, whichever occurs first, as permitted by law.

Refunds will generally be made using the original payment method unless you expressly agree otherwise. Statutory refunds will be processed within the applicable legal deadlines.

8.4 Return Shipping

For a change-of-mind cancellation, you will generally be responsible for the direct cost of returning the goods if you were properly informed of this obligation before the purchase.

Where goods are faulty, damaged, incorrect, or otherwise fail to conform to the contract, return costs and remedies will be handled in accordance with applicable consumer law.

Please refer to our Refund Policy for additional information about our return procedures.

9. Faulty or Non-Conforming Products

We are committed to supplying products that comply with the applicable contract and consumer protection requirements.

If a school bag or pencil case is faulty, damaged, incorrect, or does not conform to its description or contractual requirements, please contact our customer service team and provide your order details and a description of the problem.

Depending on the circumstances, applicable law may entitle you to repair, replacement, a price reduction, termination of the contract, or another appropriate remedy.

Your statutory rights depend on the nature of the problem and the circumstances of the purchase. Nothing in these Terms and Conditions limits those rights.

10. Promotions, Discounts, and Offers

From time to time, LEARNINGPORTER may offer promotional prices, discounts, vouchers, or other special offers.

Each promotion may be subject to specific conditions, including eligibility requirements, validity periods, product exclusions, or minimum purchase amounts. Any material conditions will be communicated with the relevant offer.

Unless expressly stated otherwise, promotions cannot be exchanged for cash and cannot be combined with other offers where the applicable promotion terms prohibit combination.

We reserve the right to end or amend future promotional offers in accordance with applicable law. Changes will not retrospectively remove benefits to which you are already contractually entitled.

We will not use promotional terms to mislead customers about product prices, savings, availability, or other material information.

11. Intellectual Property

Unless otherwise indicated, the content on our website, including text, graphics, logos, photographs, product descriptions, page layouts, and other original materials, is owned by LEARNINGPORTER or used under appropriate permission or licence.

Such materials are protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial shopping purposes.

Without prior written permission from the relevant rights holder, you must not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected website content, except where permitted by law.

Nothing in this section transfers ownership of intellectual property to you.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, website technology providers, and external websites.

These services may be governed by separate terms and privacy policies.

We are not responsible for the content or practices of independent third-party websites that we do not control. However, this provision does not exclude any responsibility that cannot lawfully be excluded, including responsibilities relating to services we provide or obligations imposed by applicable law.

If you use a third-party service, you should review its applicable terms and privacy information.

13. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection legislation, including the GDPR where applicable.

Information may be processed to manage orders, accept payments, arrange delivery, provide customer support, prevent fraud, maintain website security, and fulfil legal obligations.

Where required by law, we will obtain consent before processing personal information for certain marketing or tracking purposes.

For further information about the categories of personal information we collect, our legal bases for processing, retention periods, disclosures, and your data protection rights, please consult our Privacy Policy published on our website.

14. Website Availability and Security

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted access or that every feature will always be available.

Temporary interruptions may occur because of maintenance, software updates, technical issues, security incidents, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue particular website features where reasonably necessary, subject to our contractual obligations and applicable law.

You agree not to attempt to compromise the security of our website or interfere with its normal operation.

Nothing in this section excludes any rights or remedies available to you where our failure to provide a contracted service or fulfil another obligation gives rise to liability under applicable law.

15. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Subject to that requirement, LEARNINGPORTER will not be responsible for losses that are not reasonably foreseeable consequences of a breach of these Terms and Conditions or that arise from circumstances for which we are not legally responsible.

We do not exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or restricted.

Our products are intended to be used in accordance with their descriptions and any applicable product instructions. Customers should consider relevant product information when selecting and using school bags and pencil cases.

Nothing in these Terms and Conditions limits your statutory consumer rights concerning product quality, safety, conformity, delivery, cancellation, or refunds.

16. Events Beyond Our Reasonable Control

We will not be treated as being in breach of these Terms and Conditions solely because performance is delayed by an event beyond our reasonable control, to the extent permitted by law.

Such events may include severe weather, natural disasters, transport disruptions, public emergencies, widespread infrastructure failures, or interruptions affecting essential service providers.

If an event materially affects an order, we will take reasonable steps to minimise its impact and communicate relevant information.

This section does not remove any statutory right you may have to cancel an order, obtain a refund, or pursue another remedy under applicable law.

17. Customer Complaints and Dispute Resolution

If you have a question, concern, or complaint about an order or our services, please contact our customer service team using the contact details published on our website.

Please provide your order number and a description of the issue so that we can investigate and respond.

We will make reasonable efforts to resolve complaints fairly and promptly.

You may also have the right to seek assistance from an appropriate consumer protection body or pursue remedies through the courts or another legally available dispute resolution process.

Nothing in this section requires you to waive any statutory rights or prevents you from bringing a claim before a competent court.

18. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws applicable in Ireland, subject to any mandatory consumer protection provisions that apply to you.

If you are a consumer residing in another country, you may retain the protection of mandatory legal provisions of your country of residence where applicable law provides for such protection.

Any dispute will be handled by the competent courts determined under the applicable jurisdiction rules. Nothing in this section deprives consumers of mandatory jurisdictional protections available under Irish or EU law.

19. Changes to These Terms and Conditions

We may revise these Terms and Conditions from time to time to reflect changes to our business, website functionality, products, or applicable legal requirements.

The latest version will be published on our website, together with an updated revision date where appropriate.

Changes will apply prospectively unless applicable law permits or requires otherwise. They will not retrospectively remove statutory rights or alter an existing contract without an appropriate legal basis.

We encourage customers to review these Terms and Conditions periodically.

20. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to comply with applicable law, where legally possible.

If it cannot be made enforceable, it will be severed to the extent required. The remaining provisions will continue to apply insofar as they remain valid and enforceable.

This section does not permit us to enforce a term that is unfair or otherwise prohibited under applicable consumer protection law.

21. No Waiver

If we do not immediately exercise a right or remedy under these Terms and Conditions, this does not automatically mean that we waive that right or remedy.

Any waiver will be effective only to the extent permitted by applicable law.

22. Contact Information

If you have questions about these Terms and Conditions, an order, a product, or our services, please contact LEARNINGPORTER through the customer service details provided on our website.

For order-related enquiries, please include your order number and the relevant details so that we can assist you efficiently.

Before publishing these Terms and Conditions, ensure that your website clearly identifies the business operating LEARNINGPORTER and provides the legally required trader information, including the applicable business name, geographic address, and contact details.

23. Entire Agreement

These Terms and Conditions, together with any applicable order confirmation, product-specific terms, Privacy Policy, Refund Policy, and other terms expressly incorporated into your purchase, describe the applicable contractual arrangements between you and LEARNINGPORTER.

If a specific term conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail.

Nothing in these Terms and Conditions removes any right or remedy that cannot lawfully be excluded.

Thank you for choosing LEARNINGPORTER. We appreciate your trust and look forward to helping you find practical school bags and pencil cases for every learning journey.